Know How Accounts Can Help Each Business Function Better

Accounts that inspire you
Accounts that inspire you

Know how accounts can help each business function better. This is because accounts can help a company create and deliver a product or service, bill the customer, pay their bills, collect payment from customers, and manage their accounts.

Accounting knowledge is essential for executives in business. You may wonder, “Where could I fit into all of this?” if you work in any of the business functions. The goal here is to show how each function is related to the company’s financial performance. And how can each business executive contribute to financial health since each has a role to play?

Knowing how the various accounts interact with each business function

Knowing how the various accounts interact can help each business function better understand how their work affects the company. Everyone has a role to play in the financial health of the business.

For overall success, all departments should work closely with accountants. Accountants are the ones who maintain an organization’s financial records and analyze them to provide guidance on how to efficiently allocate resources. By understanding their processes and data, departments can make better decisions and be more efficient in their operations.

Accounting knowledge helps executives make decisions that are informed and financially sound. They need to understand the financial position of the company, the impact of their decisions and the strategies they used to ensure the company’s long-term success. This knowledge enables executives to identify risks and opportunities, create budgets, and ensure the company complies with laws and regulations. With this knowledge, executives can develop comprehensive plans for the future and adjust their strategies as needed to maximize the company’s success.

Customer service management

A customer service representative has to know that their actions can affect the company’s reputation, and thus affect the bottom line. By having a better understanding of the interconnected nature of all accounts, customer service representatives can ensure they are providing an excellent service that positively affects the company’s profits.

Customer service representatives can ensure that customers have a positive experience, which in turn leads to repeat customers and increased sales. Additionally, customer service representatives can help identify problems such as billing errors, which can improve customer loyalty and reduce customer attrition. By providing excellent service, customer service representatives can also help to reduce the costs associated with customer service. This includes the cost of hiring more representatives or the cost of training new representatives. These factors can directly affect the financial health of a business.


It is important to recognise the difference between sales volume i.e. units sold and sales revenue i.e. monetary value. Sales volume and sales revenue are two different metrics, and it is important to understand the difference between them to ensure that sales teams are achieving the desired outcomes. Analysing both metrics can help a business identify areas for improvement and better understand their overall performance.

Communication between sales and finance needs to improve so that accountants can trust salespeople with confidential information. Currently, salespeople are often unaware of the financial constraints of a deal, and as a result, they may make decisions that are not financially viable. If salespeople and finance teams could communicate more frequently, the sales team could make more informed decisions. It would cause more profitable deals and better trust between the two teams. This is because accountants need to understand why it is crucial to measure margins at the customer level. This improved communication would allow salespeople to gain insight into the financials of a deal before closing it. In addition, it would also improve the trust between the two teams. This is because the sales team would know that their decisions are financially viable and the finance team would know that the sales team understands the importance of profitability.


While sales teams primarily focus on selling existing products and services, marketers build demand for products and services. This can lead to too much focus on short-term profit goals, which can cause marketers to overlook potential long-term opportunities.

Discounted cash flow, net present value, and payback may be appropriate tools for modeling possible marketing scenarios. These tools allow for the quantification of the potential outcomes of different marketing strategies. They consider the time value of money and the expected cash flows associated with each option. By doing so, it allows for the comparison of different strategies so that the most profitable can be chosen. Moreover, such models may identify the most financially viable options and make informed decisions that drive business growth.


Accountants often require production departments to adhere to strict budgets and timelines, which makes it difficult for them to be creative or to make changes. This can cause frustration and a feeling of being stifled by the budget. As such, budgets are rarely reflective of current market trends and rising costs.

Manufacturing costs can be managed with careful planning, but the cost of raw materials, labor, and other inputs can lead to unexpected expenses. The manufacturing costs of the business must be closely monitored to ensure profitability, and contingency plans must be in place for unexpected costs. Additionally, if production efficiency is low, costs can spike and profits can fall.

Supply chain management

Supply chain managers manage the activities involved in procuring raw materials, transforming them into finished products, and delivering them to customers. This includes managing inventory levels, scheduling production and delivery, and negotiating contracts with vendors and suppliers. They must also ensure that goods and services are delivered on time, meet quality standards, and are cost-effective.

Changes in the cost of goods, labor costs, and the cost of borrowing can all have a direct impact on profitability. Additionally, changes in the demand for the product or service can also have a direct impact. This can affect the amount of inventory that needs to be held and the amount of money tied up in accounts receivable. Furthermore, a change in consumer trends or public opinion can also indirectly affect profitability, as it can alter the popularity of the product or service offered.

Human resources

Although people are said to be our most precious asset, they do not appear in the financial records except as costs. An effective HR strategy should focus on creating an environment that fosters the development of an employee’s skill set. This way, employees are motivated to stay, and the organization can make use of the knowledge and experience that these employees bring to the table.

IT, maintenance and engineering

IT, maintenance and engineering departments require investments in technology and personnel, both of which can have a significant impact on the company’s financial bottom line. Additionally, all three departments are necessary for a company to remain competitive in the marketplace. As such, a thorough understanding of these three areas is essential for budgeting and other financial decision-making. First, they are all seen as fixed costs to be managed. Additionally, all three have the potential to reduce operational costs and increase profits when managed correctly.

Research and development

Research and development can lead to the development of better, more efficient technologies and processes, which can reduce the labor and materials costs associated with production. This can also result in higher quality products, which can attract more customers and increase profits. Ultimately, this helps a company become more competitive in the market.

Finance and Accounts

Accountants help to provide an organized view of financial data, allowing businesses to make informed decisions about their budgeting, investments, and future growth plans. They also help ensure that businesses adhere to all applicable laws and regulations. Without accountants, we are essentially operating without a clear vision of our financial situation. They provide the necessary guidance to make businesses thrive, ensuring everything is done according to the law and maximizing potential profits.

Accountants provide an unbiased view of a company’s financial situation that can help businesses make informed decisions. They can also identify areas where businesses may be operating inefficiently and can recommend strategies for improvement. Additionally, they can provide invaluable guidance when it comes to filing taxes and managing cash flow, which are essential components of a successful business.

Last words, but not least

Accountants are bound by professional standards to protect clients’ information; however, if you give them a valid reason why you need the information, and explain how it will help you make a sound financial decision, they will usually be willing to share the information with you.

They can help you manage your finances and provide valuable advice on budgeting, saving, and investing. They can also help you identify potential tax deductions and credits that you may take advantage of.

 Read other articles on business here.


  • Ram

    Ram, the author of "Business Development: Perspectives" on Amazon Kindle, has a wealth of experience in business development across multiple industries. He has over 30 years of experience in commodities, FMCG, and software industries, and has held various leadership positions in these sectors. In the commodities and FMCG industries, Ram served as GM of Business Development for southern India, where he successfully established new businesses and expanded existing ones. In the software industry, he was Regional Director of Business Development for Asia, where he was responsible for expanding the company's presence in the region. Ram has a proven track record of turning around loss-making ventures and establishing successful businesses. Ram has also served as the Director of Industry Partnerships and IT Blog editor at a software company, showcasing his expertise in technology and industry partnerships.

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