Legacy systems and service issues


At the outset, I apologise for this unsolicited mail but felt it could be of interest to you.

Insurance is a sophisticatedly complex business process. Managing these complex processes by insurance technology solutions can differentiate your business from the customer. Easy to use, understand, and navigate around your offerings is the key for the customers, agents, and other stakeholders to successfully growing the business. On the other hand, for various user levels that are managing the insurance business within the organisation, it is equally necessary to clearly know and understand their business objectives and functions. Coupled with this, users need to feel confident about using insurance solutions so that they can give optimum productivity to the organisation.

Insurance solutions are ever evolving to offer newer features. Due to the changing market dynamics, you need to make your business more customer-centric, modify products to meet the evolving market needs. You need to make them easier to understand to better serve the clients and improve profitability.

For any insurer, the main growth obstacle is legacy systems and service issues. While there may be many external pressures facing business processes, the pain points may be a mix of internal and external factors. I wonder if it is the right way to enquire with you about your pain points so that we may be of any assistance to you whichever way you feel we can.

As for us, we are providers of information technology solutions for end to end business of Life, General and Health and Reinsurance streams, besides insurance BPO services. Our solutions and services are being used by many insurers in many countries.  We are confident we can help solve your pain points no matter they may be solutions or services.

Thank you for sparing your valuable time reading this communication, and hope to hear from you.

Best Regards

Regional Head


  • Ram

    Ram, the author of "Business Development: Perspectives" on Amazon Kindle, has a wealth of experience in business development across multiple industries. He has over 30 years of experience in commodities, FMCG, and software industries, and has held various leadership positions in these sectors. In the commodities and FMCG industries, Ram served as GM of Business Development for southern India, where he successfully established new businesses and expanded existing ones. In the software industry, he was Regional Director of Business Development for Asia, where he was responsible for expanding the company's presence in the region. Ram has a proven track record of turning around loss-making ventures and establishing successful businesses. Ram has also served as the Director of Industry Partnerships and IT Blog editor at a software company, showcasing his expertise in technology and industry partnerships.

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